Last updated: 27.12.2025
This Privacy Policy explains how UnknownHorizons s.r.o. (“we”, “us”, or “our”) collects, uses, and protects personal data when you use our text-to-speech software and related services (the “Service”).
We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
1. Data Controller
Company name: UnknownHorizons s.r.o.
Identification number (IČO): 23276070
Registered office: Na Folimance 2155/15, 120 00 Praha 2, Vinohrady
Registered with: Městský soud v Praze
2. What Data We Process
2.1 Text Content
When you use the Service, you may submit text for conversion into audio.
- This text is processed only for the purpose of generating audio
- We do not use submitted text to train models
- We do not permanently store submitted text or generated audio unless required for short-term technical processing
2.2 Technical and Usage Data
We may process limited technical data necessary to operate the Service, such as:
- character usage counts
- timestamps of requests
- basic device or application identifiers
- IP address (for security, abuse prevention, and legal compliance)
This data is used strictly for operational, security, and billing purposes.
2.3 Payment Data
Payments are handled by third-party payment providers.
We do not store full payment card details.
Payment providers process payment data according to their own privacy policies.
3. Purpose of Processing
We process data only for the following purposes:
- providing and operating the Service
- generating audio from submitted text
- managing usage limits and credits
- processing payments
- preventing abuse and ensuring security
- complying with legal obligations
4. Legal Basis for Processing
We process personal data under the following legal bases:
- Performance of a contract (providing the Service)
- Legal obligation (accounting, fraud prevention)
- Legitimate interests (security, abuse prevention)
- Consent, where required by law
5. Data Retention
- Submitted text and generated audio are retained only as long as necessary to provide the Service
- Usage and billing records are retained as required by applicable laws
- We do not retain content longer than needed for technical operation
6. Data Sharing
We do not sell personal data.
We may share limited data with:
- payment providers (to process payments)
- infrastructure providers (hosting, security, monitoring)
- authorities, where required by law
All partners are contractually required to protect data in accordance with GDPR.
7. International Transfers
If data is processed outside the European Union, we ensure appropriate safeguards are in place in accordance with GDPR.
8. Your Rights
Under GDPR, you have the right to:
- access your personal data
- request correction or deletion
- restrict or object to processing
- request data portability
- withdraw consent (where applicable)
- lodge a complaint with a supervisory authority
You can exercise your rights by contacting us.
9. Security
We apply reasonable technical and organizational measures to protect data against unauthorized access, loss, or misuse.
However, no system can be guaranteed to be completely secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be published within the Service or on our website.
11. Contact
If you have questions or requests regarding privacy, contact us at:
Email: hello@texttospeechmac.com